The Michigan Medicare Assistance Program (MMAP)

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Help with Medicare

Our Michigan Medicare Assistance Program (MMAP) is part of a statewide team. Our highly trained volunteer counselors are here to help beneficiaries find answers, troubleshoot problems, sort through their options and understand the Medicare program. Please note that the MMAP program is only able to help with Medicaid is the recipient if also eligible for Medicare. 


We Can Help You:

  • Identify resources for prescription drug assistance
  • Explain Medicare health plan options and assist in enrolling in Part D and Medicare Advantage Plans
  • Understand doctor bills, hospital bills and Medicare Summary Notices
  • Understand Medicare eligibility, enrollment, coverage, claims and appeals
  • Enroll in Medicare savings programs
  • Review your Medicare supplemental (“Medigap”) insurance needs and compare policies
  • Identify and report Medicare fraud, abuse, and scams

We Offer:

Telephone, In-Person, and Virtual Counseling
Discuss questions and options with a certified counselor by phone or in person. Some MMAP counselors also offer regular hours at local libraries or other community venues.

Help During Open Enrollment
Annual Open Enrollment for Medicare Part D prescription plans and Medicare Advantage plans is held every year from October 15 to December 7. During the Annual Open Enrollment Period, AgeWays holds free Open Enrollment Assistance Days throughout our six-county region of southeast Michigan. You can join us at one of these events for help understanding plan choices and enrolling  in a plan. There is also an Open Enrollment Period for Medicare Advantage plans from January 1-March 31, each year.

Opportunities to Volunteer
Are you good with numbers and have some tech savvy and time to give? Want to help older adults in your community? We would love to have you as one of our volunteers. Volunteers get in-depth training that helps them understand Medicare.

Help Finding Savings on Medicare Costs
There are several programs to help lower-income beneficiaries. These programs can help you save on premiums and prescription costs if you qualify. We can see if you qualify for the Medicare Part D Extra Help Program or the Medicare Savings Program and help you enroll.

Speakers and Education
Our staff and team of volunteers is available to speak to senior, professional, Human Resource, church and community groups in the six-county region that AgeWays serves (Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw) on a wide-variety of Medicare related topics. We often also hold “New to Medicare” presentations at local libraries or senior centers. These presentations help people understand their plan choices and get familiar with the steps they will have to take and deadlines for enrolling in Medicare for the first time. To request a speaker for your group or find an upcoming “New to Medicare” event, call (800) 803-7174.


See How a Call to MMAP Can Help You Save Money

Watch this video from a local Michigan Medicare Assistance Program volunteer to see how our volunteers help seniors save money and get access to the benefits they need.

Funding for the Michigan Medicare Assistance Program comes from the Centers for Medicare and Medicaid Services and the Administration on Aging, as well as the Michigan Aging & Adult Services Agency.