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Best Practices: Care Management Services

Caregivers frequently cite challenges in managing their loved ones’ healthcare – including the coordination of in-home nursing and other in-home help, managing prescription medications, coordinating appointments and transportation for doctor visits, and finding information about the specific illness that loved ones are being affected by and its implications for caregiving responsibilities.

The Caregiver Friendly Communities Assessment scores this domain in two ways:

  1. Assessing hospital discharge care transition services
  2. Assessing post-discharge support to caregivers.

Expand the categories below to find the scoring factors and recommended practices for each. You can also download a pdf of the Best Practices Document to save and share.

1. Assessing Hospital Discharge & Care Transition Services

2. Post-Discharge Care Support

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